We’re here to support you every step of the way in your travel booking journey, but we understand that not everything always goes as planned. While booking your trip early can help you save money, there are times when cancellations are unavoidable. Although it’s disappointing to cancel a trip, unforeseen circumstances can leave you with no other choice.

 

Refund policies vary depending on your booking.

• Flights: Many airline tickets are non-refundable, but some may offer partial refunds. It's important to check the specific terms and conditions of your ticket before booking.
• Trains: You generally have more flexibility with train tickets. However, cancellation fees apply, and the amount you get back depends on how far in advance you cancel.
• Cruises: Cruise lines have their own cancellation policies. Some may offer full refunds, while others might allow you to reschedule your trip for a later date. There's usually a cancellation fee involved.

Hector Deals may also charge a small platform fee for the services provided.

 

Refund Process

Once your cancellation is confirmed, it typically takes 5-7 business days for the refund to be processed and credited back to your original payment method.

While we hope you won’t need to cancel any of your plans, you can trust us to handle your request promptly if it becomes necessary.